Privacy Policy

At Watch Parts Depot, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

This Privacy Policy outlines:

  • What information we collect

  • How we use your information

  • How your information may be shared

  • How we protect your data

  • Your rights and choices

Information We Collect

We collect both personal and non-personal information in the following ways:

Information You Provide Directly

When you interact with us—such as placing an order, creating an account, contacting support, or signing up for our newsletter—we may collect information including:

  • Name

  • Mailing address

  • Email address

  • Phone number

  • Order history and product preferences

Automatically Collected Information

Our website uses cookies and other tracking technologies to collect technical data such as:

  • IP address

  • Browser type

  • Device information

  • Referring URLs

  • Site usage behavior

This information helps us personalize your experience and improve site performance. We may also use third-party tools like web analytics or interest-based advertising platforms that collect similar data.

How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Provide customer service and process returns

  • Communicate order status and shipping updates

  • Send marketing offers and product updates (if opted in)

  • Personalize your experience on our site

  • Conduct internal research and improve our services

  • Prevent fraud or unauthorized transactions

Data Retention

We retain your information for as long as your account is active or as needed to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

Sharing Your Information

We do not sell, rent, or trade your personal data to third parties.

We may share your information with trusted service providers for tasks such as:

  • Fulfilling orders and shipping products

  • Processing payments

  • Hosting our website or managing analytics

  • Providing marketing or customer service support

We may also share information if required by law, in response to legal requests, or to protect our business and customers from fraud or harm.

If we are ever involved in a business transition—such as a merger, acquisition, or sale of assets—your information may be transferred as part of that process.

How We Protect Your Information

We take reasonable and appropriate security measures to protect your data from unauthorized access, loss, or misuse.

Our website uses SSL (Secure Socket Layer) encryption to protect data during online transactions. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

You can control how we use your information in the following ways:

  • Unsubscribe from marketing emails by following the link in any promotional message

  • Update your account details via your account dashboard

  • Request to cancel your account or delete your data by contacting us

To make changes or submit a request, contact us using one of these methods:

Children’s Privacy

We do not knowingly collect or store personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting any personal information.

Questions?

If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to contact us: